Patrick Sloukgi

Marco Dufner

André Dylan Kohler

Patrick Sloukgi Zurich Insurance Group
Marco Dufner LGT
André Dylan Kohler EY
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Operational resilience is becoming a key priority for the board, top management and regulators in all sectors. During the last year we’ve seen a mixed picture: for some firms the BCM and crisis management programs responded well but in others cases firms experienced supply chain disruptions and cyber incidents. In addition, regulators have launched a number of regulatory initiatives and expect that the business services provided by firms and financial market infrastructures are operationally resilient and therefore support financial stability.

These enhanced expectations led to a number of changes and enhancements in the operational resilience and business continuity management frameworks. In this event we will share:

  • Practical examples on how companies are addressing this topic including changes made to the operational resilience and business continuity management frameworks
  • Trends and developments in the area of operational resilience including (upcoming) regulatory expectations


Patrick Sloukgi: Group Head of Business Resilience at Zurich Insurance Group
Marco Dufner: Senior Security Officer at LGT
moderated by André Dylan Kohler: Head Financial Services Risk & Actuarial Switzerland & Partner at EY

Chapter Event

In our chapter events – access for members only – we present one or more speakers to share knowledge, updates and best practises on a specific risk topic. In small groups of risk professionals you can exchange thoughts and test ideas. More on SRA chapters. This event is hosted by the chapter Non-Financial Risks (NFR).


  • Operational resilience - examples & trends you should know
     24. March 2021
     18:00 - 19:30


Join:, Meeting ID: 964 4477 6950, Switzerland

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