Optimizing Credit Workflows with AI: What’s Next?

Summary

From complexity to clarity — AI in action for credit.

In an era of unprecedented change, lenders are facing mounting pressures from all sides: rising competition, evolving client expectations, and an increasingly complex risk landscape shaped by monetary and geopolitical tensions, to name just a few. The question is: how can AI help lenders navigate these challenges and transform their core business into a source of sustainable advantage?

In this session, we will explore how AI can redefine end-to-end credit workflows – enhancing client experience, accelerating product innovation, improving operational efficiency, and strengthening risk management across the entire front-to-back lending process. The goal: ensuring that credit lending continues to generate sustainable, long-term value for financial institutions.

We will also discuss a potential transformation journey, including key foundational imperatives, common pitfalls, and the critical areas that matter most for a successful credit workflow evolution powered by AI.

Presenters

• Nils Pomey, Strategy & Consulting at Accenture
  Nils brings over two decades of experience across financial markets and risk management, spanning Wealth Management, Investment Banking, Asset Management, Retail, and Treasury. A transformational leader, he combines strong strategic execution with deep risk expertise. Throughout his career, he has led businesses at divisional, global, and legal‑entity levels, consistently breaking down silos to strengthen collaboration, manage risk, and capture opportunities. A strong advocate for talent development, Nils has built high‑performing teams that deliver sustainable value for both clients and the business. With a strong focus on technology and data, he has helped organizations enhance resilience, maintain cost discipline, and drive growth amid geopolitical and regulatory uncertainty. Before joining Accenture Strategy & Consulting in 2025, he held senior leadership roles at UBS and Credit Suisse.
• Dr. Andreas Kettemann, Manager | Data & AI at Accenture
  Dr. Andreas Kettemann has 7 years of experience in banking, specializing in model risk management and the risks posed by quantitative models in a banking context. During this time, he built deep expertise in banking risk management, model governance, validation, and regulatory frameworks, while also taking on leadership responsibility and driving innovation within risk functions. Since joining Accenture, he has focused on the intersection of Risk and AI. His work centers on leveraging AI to enhance risk management capabilities while establishing robust governance frameworks to effectively manage and control the risks introduced by AI systems. He combines strong expertise in data and analytics with a clear passion for responsible AI and forward-looking risk transformation.

Introduced by Dr. Enrico Piotto, Board Member Swiss Risk Association, Group Chief Risk Officer and Member of the Group Executive Board at EFG International.

Agenda

17:45 Arrival & Name Tag Collection
18:00 Welcome and Introduction (Dr. Enrico Piotto)
18:05 Keynote Presentations (Nils Pomey & Dr. Andreas Kettemann)
19:00 Q&A
19:20 Conclusion (Dr. Enrico Piotto)
19:30 Networking Drinks (all)
20:30 End

Chapter Event

The Credit Risk chapter explores the impact of economic cycles, interest rate changes, and sector-specific vulnerabilities on credit exposure. Through 3-4 events, members will follow a structured narrative covering risk identification, modeling, and mitigation strategies, with insights tailored for both financial institutions and insurers.