This chapter discusses / provides a platform for the exchange of developments, best practices and challenges related to operational risk management. The chapter takes a broad view on operational risk which goes beyond the financial services industry since this risk type is relevant for any industry and inherent in our daily lives!
Chair: Dr. Pratibha Vikas, Zurich Insurance Company, SRA Boardmember
Chapter Manager: Mathias Rodenstein, British Embassy
Advisory Partner: Paul Berchtold, AON
Advisory PartnerAndré Dylan Kohler, EY